Personnals datas

My personnals datas

What is personal data
The term "personal data" includes all the information that identifies a person: name, postal address, telephone number, email address, IP address...

What personal data is collected
ÔSEN WAY may collect your name, postal address, email address, password, telephone numbers, navigation data, order history, preferences, products viewed, items relating to the tracking of your order.

Who is responsible for processing my personal data
The person responsible for this processing is the person, the public authority or the body, which determines the purposes, i.e. what is the use of this data, the means of collecting and storing it. ÔSEN WAY is responsible when your data is collected on our premises or on this site.

The collection of my personal data

Treatments carried out on the legal basis of the performance of our contractual obligations
Order, delivery, invoicing, financing, after-sales service, information on order tracking, customer accounting.

Treatments carried out on the legal basis of your consent
Contest, commercial prospecting, registration of the candidacies sent by you to our company, management of the loyalty program, geolocation, setting cookies to measure and improve your user experience.

Treatments operated on the basis of the legitimate interest pursued by ÔSEN WAY
Satisfaction survey and surveys, control of any fraud, management of product reviews, statistical analyzes.

Use of my personal data

ÔSEN WAY acts in such a way that the collection is fair and transparent.

Local
When purchasing or providing service on our premises, the ÔSEN WAY team may ask you for personal information about you.
Information on your rights relating to the Data Protection Act is available in the form of a poster. The general conditions of sale and our privacy policy are available on ÔSEN WAY. These documents allow you to familiarize yourself with the context in which the collection takes place.

Site ÔSEN WAY
On our site, through our online forms, you will be required to provide us with information including the required fields. The general conditions of sale and the legal notices of the site also allow you to take note of the framework in which the collection takes place.
We also use files called "cookies".
The data necessary to comply with a legal obligation are kept in accordance with the provisions in force (in particular but not exclusively those provided for by the Commercial Code, the Civil Code and the Consumer Code).

My rights on personal data

Right of access
The right for any person to obtain the communication of all the information concerning him held by ÔSEN WAY.

Right of rectification
The right for any person to obtain the rectification of inaccurate information concerning him held by ÔSEN WAY.

Right to object
The right of opposition is exercised either at the time of collecting information, or later, by contacting the person responsible for the file. There are two possibilities:
- The right for anyone to object, for legitimate reasons, to be included in a file, to processing based on the legitimate interest of ÔSEN WAY,
- In terms of commercial prospecting, any person can object at any time to their data being disseminated, transmitted or stored. This right can be exercised without having to justify a legitimate reason.

Right to define directives concerning the fate of my personal data after my death
In the absence of directives or of contrary mention in these directives, the heirs of the person concerned can after his death exercise the rights on the personal data of the deceased.

Right to limit processing
It is the right to suspend processing while an audit can take place (verify the accuracy of personal data, check if the legitimate reasons given by the person prevail over those of the controller in the case of a opposition request...)

Right of portability
The person has the right to have their personal data transmitted in a structured format:
- To herself;
- Directly from one controller to another, when technically possible.

Right to lodge a complaint with a supervisory authority

More informations

Find more information about the exercise of your rights on the AEPD website (Agencia Española de Protección de Datos).